PATLive logo
(800) 775-7790
  • Services
  • Receptionists
  • Apps
  • Pricing
  • How It Works
  • Sign In
  • Try Free
  • Services
  • Receptionists
  • Apps
  • Pricing
  • How It Works
  • Sign In
  • Try Free
Filters filter_list
Categories
  • Answering Service
  • Blog
  • Business
  • Business Phone
  • Client Intake
  • Curated Content
  • Customer Experience
  • Customer Reviews
  • Customer Service
  • Entrepreneurial
  • Holiday Survival Guide
  • Infographic
  • Lawyers
  • Live Answer Services
  • Real Estate Investors
  • Remote Employees
  • Remote Work
  • Small Business
  • Small Business Blog
  • Small Business Guide to Crazy Good Customer Service
  • Small Business Technology
  • Small Business Tips
  • Technology
  • Tools for Small Business
  • Virtual Phone
  • virtual receptionist
  1. Blog
  2. CategoriesSmall Business Tips
  3. Page 4
agent listening to an angry customer

What to Do When A Customer Yells at You

Customer ServiceJul 27, 2015/ 3 min read

Customers are going to get angry. And then some customers are going to get…

Jamie LowaryJamie Lowary
Zappos agent serving a customer

Above and Beyond Great Customer Service: A Profile of Zappos

Customer ServiceJul 20, 2015/ 5 min read

What is great customer service and how is it done? That’s a question we…

Jamie LowaryJamie Lowary
team working on customer-centric culture

5 Steps to Building a Customer-Centric Culture

Customer ServiceJul 7, 2015/ 3 min read

“I’ve learned that people will forget what you said, people will forget what you…

Jamie LowaryJamie Lowary
team meeting to create a crisis plan

Being Prepared: Crisis Planning Is No Joke

Customer ServiceJun 25, 2015/ 3 min read

Don’t panic, but crisis planning should be at the forefront of every business owner’s…

Jamie LowaryJamie Lowary
  • Previous
  • 1
  • 2
  • 3
  • 4
PATLive logo
ServicesReceptionistsApps
PricingHow It Works
Contact UsBlog
CompanyCareers
Subscribe to PATLive News & Tips
Follow Us!
(800) 775-7790
© 2021 PATLive, Inc. All Rights Reserved.
Privacy and Terms of Use.