Read if You Dare: The Most Dreadful Customer Service Stats of All Time
There’s no stopping it: bad customer service is everywhere. Even worse is that customers…
4 Crazy Simple Ways to Communicate Better With Your Customers
If you ever thought customer communication is over-rated, consider this simple fact: 70 percent…
Answering Service Tips: How To Keep Your Cool During Stressful Calls
It’s impossible to make everyone happy all the time, and owning a business practically…
6 Ways Answering Your Own Phone Harms Your Business (And How An Answering Service Helps)
You want to be as hands-on in your businesses as possible, but sometimes delegating…
[Infographic] How to Craft the Ultimate Call Flow
The phone is the cornerstone of your business. Not only does it connect you…
6 Reasons An After Hours Answering Service Builds Your Business
It’s a different day, but the story remains the same: you have just finished…
This Is Why Successful Real Estate Investors Use Live Receptionists
To say real estate investors are busy is a gross understatement. Agents are constantly…
Customer Service Insight: How We Combat Call Center Burnout
Call center agents have one of the most stressful jobs on the planet. Sure,…