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  1. Blog
  2. CategoriesLive Answer Services
business owner staying connected with patlive's new web and mobile apps

6 Ways to Leverage PATLive’s Web & Mobile Apps for Your Business

TechnologyMar 30, 2021/ 5 min read

At PATLive, we’re all about helping businesses save time and provide great customer service,…

Jamie LowaryJamie Lowary
virtual receptionist answering calls for a business

4 Unexpected Ways a Virtual Receptionist Helps Your Business

virtual receptionistJan 19, 2021/ 4 min read

There are plenty of advantages to hiring virtual receptionists that you’re likely already familiar…

Jamie LowaryJamie Lowary
improve customer service

6 Easy Ways to Improve Customer Service in 2021

Customer ServiceNov 30, 2020/ 5 min read

If you’re a small business owner, you’re taking stock of what helped your business to…

Jillian EnterlineJillian Enterline
stand out from the competition

7 Easy Ways to Stand Out From the Competition

Customer ServiceNov 3, 2020/ 4 min read

The far-reaching potential of the internet has made it more difficult than ever for…

Jamie LowaryJamie Lowary
Answering service agent

Who’s Answering Your Phones During COVID-19?

Live Answer ServicesApr 8, 2020/ 2 min read

The coronavirus pandemic is affecting small businesses in a variety of ways from shifts…

Jamie LowaryJamie Lowary
call center agent answering a call

What Types of Companies Need a Call Center?

Live Answer ServicesDec 9, 2019/ 4 min read

If you ask most small businesses if they feel like they need the help…

Jamie LowaryJamie Lowary
Small business owner working without interruptions

6 Ways a Live Answering Service Will Improve Your Business & Life

Live Answer ServicesNov 25, 2019/ 4 min read

When small businesses are determining how they should reinvest into their businesses, they typically…

Jillian EnterlineJillian Enterline
customer service agent

The Benefits of Call Answering Services: An Infographic

BlogNov 7, 2019/ < 1 min read

As a busy business owner, you know the importance of the ringing phone but…

Jamie LowaryJamie Lowary
patlive's answering service agent taking a call for a business

4 Ways to Get the Most Out of PATLive’s Answering Services

Live Answer ServicesSep 23, 2019/ 4 min read

Though plenty of businesses see the appeal of having an answering service to keep…

Jamie LowaryJamie Lowary
lawyer working and taking a phone call

Is a Legal Answering Service Right for My Practice?

Answering ServiceJul 29, 2019/ 4 min read

No matter what type of law you practice, we know that you’ve got a…

Jamie LowaryJamie Lowary
customer making a call to a business

Why Phone Calls are Essential to Customer Service

Customer ServiceJun 5, 2019/ 5 min read

Customer service has increasingly become an omnichannel experience for both customers and the businesses…

Jamie LowaryJamie Lowary
live receptionist taking a call for a business

3 Undeniable Reasons Your Business Needs a Live Receptionist Now

Customer ServiceMay 29, 2019/ 4 min read

The phone is ringing. Again. It’s ringing when you’re trying to finish an expense…

Jamie LowaryJamie Lowary
business owner working on orders instead of answering the phone

7 Ways An Answering Service Puts Money Back Into Your Pocket

Customer ServiceMay 7, 2019/ 3 min read

Answering services get dismissed by business owners due to the initial cost. Yet, partnering…

Jamie LowaryJamie Lowary
answering service agent taking a call for a business

What an Answering Service Can Do For My Business

Small Business TipsApr 4, 2019/ 4 min read

As your business grows, however, it’s not possible to be on call 24/7; it’s…

Jamie LowaryJamie Lowary
live answer agent developing a script

Live Answer Scripting: Develop the Perfect Call Script

Customer ServiceNov 29, 2018/ 3 min read

At first glance, trusting another company with your phone calls might seem risky, if…

Jamie LowaryJamie Lowary
Shep Hyken Five Lessons I learned while following shep hyken on twitter

5 Lessons I Learned While Following Shep Hyken on Twitter

Customer ServiceOct 24, 2017/ 6 min read

Customer service and experience expert, Shep Hyken, is doling out tons of actionable (and…

Jamie LowaryJamie Lowary
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