At PATLive, we’re all about helping businesses save time and provide great customer service,…

There are plenty of advantages to hiring virtual receptionists that you’re likely already familiar…

If you’re a small business owner, you’re taking stock of what helped your business to…

The far-reaching potential of the internet has made it more difficult than ever for…

The coronavirus pandemic is affecting small businesses in a variety of ways from shifts…

If you ask most small businesses if they feel like they need the help…

When small businesses are determining how they should reinvest into their businesses, they typically…

As a busy business owner, you know the importance of the ringing phone but…

Though plenty of businesses see the appeal of having an answering service to keep…

No matter what type of law you practice, we know that you’ve got a…

Customer service has increasingly become an omnichannel experience for both customers and the businesses…

The phone is ringing. Again. It’s ringing when you’re trying to finish an expense…

Answering services get dismissed by business owners due to the initial cost. Yet, partnering…

As your business grows, however, it’s not possible to be on call 24/7; it’s…

At first glance, trusting another company with your phone calls might seem risky, if…

Customer service and experience expert, Shep Hyken, is doling out tons of actionable (and…