If you’re a small business owner, you’re taking stock of what helped your business to…

If you look at many businesses today, they often have complex online funnels set…

Virtual receptionists can make your life much, much easier. They can answer all of…

The Coronavirus pandemic has been a time full of uncertainties. With millions of us…

As a busy business owner, you know the importance of the ringing phone but…

Customer service has increasingly become an omnichannel experience for both customers and the businesses…

Answering services get dismissed by business owners due to the initial cost. Yet, partnering…

As your business grows, however, it’s not possible to be on call 24/7; it’s…

It’s the new year, and with it comes a refreshed attitude and plenty of…

A few weeks ago, we asked a bunch of consultants and marketers from lots…

That’s right! Here’s a treasure trove of customer service knowledge from 17 leading consultants,…

You might’ve heard the term “virtual receptionist” before, and it’s not immediately clear what…

You want to be as hands-on in your businesses as possible, but sometimes delegating…

This week we’re sharing a post from one of our favorite social media friends,…

The phone is the cornerstone of your business. Not only does it connect you…

It’s a different day, but the story remains the same: you have just finished…