6 Ways a Live Answering Service Will Improve Your Business & Life
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6 Ways a Live Answering Service Will Improve Your Business & Life

When small businesses are determining how they should reinvest into their businesses, they typically look at what would help them most. Some opt to go all-in on marketing, while others upgrade equipment or move to a new office. Live answering services may not be the first thing you think of when deciding how to best…

How to Find the Right Answering Service that Fits Your Business
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How to Find the Right Answering Service that Fits Your Business

Answering services can benefit businesses of all shapes and sizes. You’ll have a team of virtual receptionists take as many incoming calls off your plate as you choose, whether you only want to use the service for overflow or after hours, or as your first line of defense for every incoming call your office gets,…

The Benefits of Call Answering Services: An Infographic
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The Benefits of Call Answering Services: An Infographic

As a busy business owner, you know the importance of the ringing phone but that doesn’t mean you have the time or resources to answer every call. Enter call answering services, the business solution that does so much more than message taking. With service packages now starting at just $39/month, you can rest easy knowing…

4 Ways to Get the Most Out of PATLive’s Answering Services
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4 Ways to Get the Most Out of PATLive’s Answering Services

Though plenty of businesses see the appeal of having an answering service to keep their phones from ringing off the hooks, many express one single objection over and over again… and it’s finding room in the budget. The number one thing they’re worried about is that it will be obvious to the caller (often a…

Is an Answering Service for Lawyers Right for My Practice?
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Is an Answering Service for Lawyers Right for My Practice?

No matter what type of law you practice, we know that you’ve got a lot of tasks on your plate and that all of them are pretty hands-on. You’re the one who needs to meet with your clients and discuss contracts, strategies, and next steps; you often need to handle the majority of cases yourself,…

Call Forwarding – How Can It Benefit My Small Business?
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Call Forwarding – How Can It Benefit My Small Business?

You call your doctor’s office, needing to make an appointment the next day for your sick first grader. It’s not an emergency, but you want to make sure that you can get an appointment the next day if it’s available.  You’re expecting to be sent to voicemail because it’s 8 o’clock PM on a Tuesday,…

What an Answering Service Can Do For My Business
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What an Answering Service Can Do For My Business

As your business grows, however, it’s not possible to be on call 24/7; it’s not really possible even if you’re a single-member business. If you and your key employees spend all your time fielding customer calls, you won’t be able to actually do the work or run the business. Too many business owners know the…

Comparing The Costs of an In-House vs. Virtual Receptionist
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Comparing The Costs of an In-House vs. Virtual Receptionist

Every small business owner has spent hours thinking of ways to save their business money. Have you considered what you could save by switching from an in-house receptionist to a 24/7 live answering service? The low monthly fee you’ll pay to have your phone calls answered 24/7 by a team of experts pales in comparison…

What are Virtual Receptionists? The PATLive Guide
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What are Virtual Receptionists? The PATLive Guide

You might’ve heard the term “virtual receptionist” before, and it’s not immediately clear what exactly they are or what purpose they serve. Are they robots? Do they sit in the corner of your office, beeping like the Jetsons’ robot maid? (We’ll get that one out of the way now—no.) If you don’t know what a…

5 Tools Your Business Should Be Using
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5 Tools Your Business Should Be Using

Does your business still rely on Microsoft Office to do everything? If so, you’re missing out on some crazy-amazing tools that will make your business run more efficiently and keep you miles ahead of your competition. It’s understandable to be afraid of new tools and easy to stay with what you know. Office is definitely…