Still on the fence about whether or not your home service business could use an answering service? We’ve put together this little infographic with some data gathered by our friends at ServiceDirect. They surveyed a random sample of calls across 47 different home service categories, and what they found might surprise you. Check it out:
Like many of the businesses in the study, you might be missing more calls than you think. While this might not seem like a huge deal, you never know who’s on the end of a call you don’t answer and chances are, they’ll call a competitor before calling you again. Customers who call tend to have a higher intent to take action, and an answering service helps you make the most of that every single time the phone rings. Wanna know more? See the entire ServiceDirect study and read our blog post.