[INFOGRAPHIC] Why You Should Pay Attention to Customer Retention

Sep 9, 2015

Woman holding a magnet pulling a man toward her by his heart
It can be easy for small business owners to focus all their energy on acquiring new customers. The fact is this method is extremely costly and could potentially damage an existing customer’s perspective on the business. This customer retention infographic details the latest numbers showing why focusing on keeping current customers costs less and contributes to the overall health of your business.

Infographic on Customer Retention

Author:

Stephanie Jones

Stephanie Jones is a content writer and the social media manager for PATLive. She works from her cave, er, her home in Fayetteville, Ark., with her trusty dog and curmudgeonly cat by her side.

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