There may be no greater miracle than getting through the holidays in one piece.
Between the stress over finding the right gifts, all of the events, the endless line of treats (delicious, delicious treats) and the rush to ingest it all within the span of two months – it’s a wonder we get through the season with little more than angst.
From a business perspective, the months of November and December should be seen as a huge customer service opportunity. Based on the fact that egg nog, sweaters with dickies and getting the third degree from every family member can produce so much consternation, why not make things as easy as possible for your customers during the holiday season?
There are some simple actions you can take to create a customer service experience that will leave their hearts all aglow. Here 10 ways you can create a magically easy experience for your customers during the holidays.Read More