Customer appreciation goes beyond saying thank you. If creating a business where your customers feel valued is important to you, it’s essential that you’re taking measures that reflect that ideal.
Many people start businesses and have no clue or could care less about how customer appreciation and centrism create brand loyalty. Ultimately, how you treat your patrons affects your bottom line. Treat them poorly and they will flee from your business faster than you can say, “Fahoo fores dahoo dores!”
Want to find out if your customers think you’re more of a Grinch or like Santa? Take our customer service quiz and discover your customers’ true feelings.