Wireless Office

When customers call PATLive's Auto-Attendant, they choose from a menu of options, as well as a directory, so your calls are streamlined. Your customer base is also protected - whether your employees are simply out of town or whether they've left the company. When customers contact businesses through employees' cell phones or home-office numbers, it gives employees - not the company - control of customer relationships. With an Auto-Attendant, customers always reach associates through a single number that is controlled by you.

Unified Office - With PATLive's Wireless Office System, one number unifies your business calls no matter where associates are located. Affordable and easy to set up, this service turns your employees' cell phones into a sophisticated system that routes callers to multiple destinations.

Flexible Service - If staff is out of the office, callers can be routed to employees' cell phones. If employees are on leave, unanswered messages won't accumulate in their voicemail - calls can be routed to the next available representative. Faxes are delivered to employees' email.

One Central Number - Customers use one central number to locate employees, whether employees use cell phones or landlines and regardless of carrier. PATLive's Auto Attendant service organizes your company's calls: advertise just one business number and know that callers will always reach the right person.

Customizable Menus - Your business is unique. Use customizable menu options to set the IVR system to fit your business model. Options include caller routing, information-only message, online fax service, extension directory, and Receptionist services.

Live Receptionist - Provide customers with the option to speak with a friendly, knowledgeable representative with PATLive's live answering service. PATLive Receptionists take orders and messages, make reservations, answer FAQ, direct callers, and offer support for your e-commerce site.

Interactive Reports - See call length, how many calls were made, and average call length with customized reports. Our service even integrates with Google Analytics, which allows you to track all of your offline and online ads and compare results.



Have a home office that needs only a few extensions? See if PATLive Messaging Executive is the right choice for you.

Custom IVR - The PATLive Auto Attendant allows callers to select from 10 main menu options plus up to 1,000 employee extensions. If you need additional selections, our Custom IVR service might be your answer.

Not sure what you need? Compare PATLive services.




Features include:
  • Local or toll-free number
  • Unlimited extensions
  • Directory List
  • Customizable menus
  • Caller Identification
  • Time and date stamp
  • Caller Routing
  • Fax On Demand
  • Voice and fax messages
  • Messages forwarded to email
  • Online access management
  • No contracts or commitments