The call recording feature allows you to inexpensively record all of your inbound calls and have the recording delivered to you via email. If you don’t want to receive the recording through email due to mailbox size constraints, you can log onto your account to listen to the call online. Your call recordings are stored indefinitely so they are available where ever you’re connected to the internet.
Having the ability to record calls helps you improve customer interactions. Listening to your agents’ interactions with customers is an invaluable tool for improving communication and your company’s image. Call recording can also be used to review orders or dispute issues that may arise after you hang up the phone.
PATLive's Call Recording offers to play a “This Call May Be Recorded” message at the beginning of every call to ensure you’re in compliance with FCC laws for verbal notification that the call is being recorded.
The call recording solution is an affordable and scalable solution for any size business. You don’t have to invest in any infrastructure and support is available 24/7/365.
Learn more about our advanced features and pricing.
