EMBARQ and PATLive team up to provide solutions for the state of Florida.
Tallahassee, FL – March 1, 2005 – PATLive, a provider of automated and live phone call management services, announced today a partnership with EMBARQ to provide solutions for agencies and organizations eligible to purchase services under state-of-Florida contracts.
EMBARQ and PATLive have worked together before but EMBARQ’s government account team proposed a more formal partnership when it identified some state needs that PATLive could fulfill. According to EMBARQ Sales Executive, Steve Buckles, "EMBARQ looked at building its own solution or partnering with a company like PATLive. After reviewing PATLive's reputation and solution set, our decision was easy. This solution has been successful and in high demand from day one." The two services creating the most interest are the hosted IVR and the live receptionist.
Current clients include the Florida Department of Health, the Florida Department of Education, the Florida Department of Children and Families, and the Florida Division of Corporations.
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About EMBARQ For more information on EMBARQ, visit http://www2.embarq.com/companyinfo/.
About PATLive PATLive, headquartered in Tallahassee, FL, is a provider of hosted phone numbers, voice mail, auto-attendants, Internet fax accounts, live receptionists and other telephone answering services. PATLive’s services are easily configured to meet the needs of different individuals within a business. Automated systems deliver the latest technology while live services answer 90% of calls within 20 seconds. PATLive’s live receptionists and customer care representatives are available 24-hours a day. More information is available at www.patlive.com.
Editors Note: The correct usage of the PATLive name combines upper and lower case as shown.
PATLive is a registered trademark of ATG Technologies, Inc. Any other trademarks mentioned are the property of their respective owners.