Live Operator

Customized Scripts - PATLive offers much more than an answering service. Instead of merely taking messages, PAT interacts with clients. Operators take orders, make seminar reservations, answer FAQ, direct callers, and offer support for your e-commerce site.

24/7 Customer Care - PATLive's call center is always open, so live operators answer overflow and after-hours calls.

Superior Service - PAT, your live virtual assistant, provides professional and courteous service to your clientele. We treat your customers like our own. All calls are answered in the US by on-site personnel.

Highly-Trained Agents – PATLive Operators receive approximately 50 hours of training before they answer their first call and complete an additional 26 hours of continual training throughout the year.

Time is Money - When PAT gathers the information you need to make the sale, you only spend time with serious callers. Collected data is delivered by fax or email. PATLive can also enter sales leads directly on your website.

Click-to-Call Advertising - PATLive Operator complements the hottest trend in Internet advertising: Click-to-Call advertising. When clients click your ad, let PAT take the call.

Flexible - Maximize your staff efficiency; add PATLive Operator service to the benefits of the wireless office using PATLive's Auto-Attendant or Messaging Executive.

We Handle Your Business Needs - Callers receive rapid assistance: calls are typically answered within 20 seconds. Real-time auditing ensures your clients receive only top-notch service.

Disaster Recovery - Unexpected interruptions to your business can be costly. Customers who can't reach you will take their business elsewhere. Let PATLive Receptionists take orders or schedule appointments while you get your business running again.

Enhanced Image - PATLive Operator makes even a small organization sound like a Fortune 500 Company.

Interactive Reports - See call length, how many calls were made, and average call length with customized reports. Our service even integrates with Google Analytics, which allows you to track all of your offline and online ads and compare results.

Compare the PATLive Operator to our other services.