PATLive - 24 Hour Live Answering Service | Call Answering Service
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24/7 Virtual Receptionists

Greet callers with a friendly and helpful receptionist every time the phone rings.

Your on-demand team of receptionists

1 Select a Number, or Forward Yours to Us
When you sign up for services, we'll provide you with a local or toll-free phone number. If you already have a number that you want to continue using, that works too. You can either forward the calls to your PATLive number, or you can port the number in to reside on our platform.
2 Configure Your Custom Call Flow
Our agents can do as little or as much as you'd like when answering your calls. When you set up service, a script consultant will talk with you to understand your needs. We then setup a custom call flow for our agents to follow. Whether you need us to take messages, collect leads, receive orders, register event attendees or act as your virtual receptionist, our team will put together a script that meets your needs.
3 Receive a Call Summary for Every Call
When we begin answering your calls (within 24 hours after you activate your script), we'll follow the call flow you designed and send you the corresponding message, lead, order, etc. within minutes of call completion.

A Full Range of Caller Options Available to Use in Your Call Flow

Virtual
Receptionist
Message
Taking
Lead
Collection
Order
Processing
Appointment
Scheduling
Event
Registrations
Call
Transfers

Get remarkable service on every call

Richard Robrock

Live Receptionist

Team Member Since 2013

Make your customers feel heard by never sending them to voicemail. This customer needs help after hours, when Golf Tailor cannot answer calls. The information is collected by a real person at PATLive, and can be acted on first thing in the morning by a Golf Tailor representative.

Greg Carr

Team Lead

Team Member Since 2011

In this call, our client sent out a direct mail campaign to potential real estate investment opportunities, and had the calls forwarded to us. This allowed him to easily sort through potential leads and avoid being overwhelmed with calls.

Kenniese Franklin

Customer Care Representative

Team Member Since 2014

Allow us to schedule appointments so you can focus on getting your work done. In this call, a PATLive agent handles appointment scheduling for a chiropractor, freeing the practitioners to concentrate on their patients.

Brandon Young

Live Receptionist

Team Member Since 2015

Never miss a sale from large advertising campaigns when you use PATLive for overflow and after-hours answering. In this call, a PATLive representative assists a customer by completing an order using a promo code sent via a direct mail campaign.
26
Years of
Experience

PATLive was founded in 1990 when we started up with just 5 employees and our first 20 customers. In the 26 years since, PATLive has grown to a team of over 125 and supports thousands of businesses across the country. With decades of experience working with just about every industry, our agents have the know-how needed to deliver truly superior service on every call

Highest Quality
Standards

Our agents are the best in the industry because we care about quality from the very start. We hire less than 1% of our applicants after a vigorous screening process, spend weeks with them in training ,and then give them a dedicated coach to monitor and ensure awesome performance. 100% of our calls are recorded, which we use to make sure our agents give great, consistent service around the clock.

Every PATLive plan includes

1 Local or Toll-Free
Phone Number
Friendly,
Experienced Agents
Flexible,
Customizable Scripts
Real-Time
Message Delivery
Fast 24 Hour Setup
No Contracts
1
Sign up for our no commitment 14 day free trial
2
Choose your numbers and services
3
Work with our team to create the perfect script to fit your needs
4
We'll be ready to begin taking your calls within 24 hours
Try us risk free with a 14 day, no cost, no commitment, free trial
Try it FREE for 14 Days