Click-to-Call / Pay-Per-Call Answering Service

PATLive Receptionist complements the hottest trend in Internet advertising: Click-to-Call advertising enables potential clients to enter their phone numbers in designated Click-to-Call or Pay-Per-Call boxes. Customers are connected to PAT, at no charge to them, in a matter of seconds. A Click-to-Call service drives leads to your business when you advertise on search engines like Google™ and Ingenio®.

Customers shop online around the clock, which is why a 24-hour phone presence is essential. The ability for customers to speak to a real person in real time is critical to closing sales. Use our service to determine when you want customers to connect to PAT. Whether it's day, night, lunch time, or all the time, PAT is at your customers' service.

With the PATLive Receptionist, every one of your customers will be assisted quickly and courteously. Calls are answered with scripts and information you provide about your business and products. Our agents take orders and send them to you via email or fax, or can enter them directly onto your Web site.

With the PATLive Receptionist:

  • Callers are directed from your Click-to-Call/Pay-Per-Call service to PATLive.
  • Scripts are customized for your business.
  • PATLive Receptionists assist customers.
  • Click-to-Call/Pay-Per-Call advertisements are answered 24/7 or according to your schedule.
  • Take orders and book appointments 24/7.

Examples:

Service: Clarice's Salon

The Challenge: Clarice's Salon began using Ingenio's Pay-Per-Call® service for its advertising. While the salon was pleased with the response it generated from Pay-Per-Call advertisements, its receptionist could not keep up with the number of customers who wanted to call.

The Solution: Clarice's signed up for the PATLive Receptionist service. PATLive Receptionists were provided with relevant scripts about the business and its services. Now, when Clarice's customers enter their numbers on search engines' Click-to-Call boxes, they are connected to PAT. PATLive Receptionists answer questions regarding Clarice's services, pricing, or any other FAQ, and then book appointments. PATLive Receptionists make appointments directly onto the salon's Web site and answer customers' questions - even on weekends and after the business closes for the day.

Retail: The Last Mile

The Challenge: The Last Mile, a specialty shop for runners, was interested in using Google's™ Click-to-Call service as part of its expansion into a mail-order service. However, the store's owner knew she would not have the time to return customers' calls, answer questions, and take orders while running her business.

The Solution: With the PATLive Receptionist, The Last Mile was able to use Google™ Click-to-Call to its advantage. The owner advertised on the Google™ search engine and many customers responded. PATLive Receptionists, who were provided with customized scripts about The Last Mile and its products, assist callers with product inquiries and also place orders directly onto the company's Web site 24/7.

You deserve innovative, state-of-the-art, easy-to-use technology that keeps you in contact with current and prospective customers. PATLive handles all your business needs: Answering Service, Contact Center, Call Center, Customer Service, Virtual Receptionist, Order Taking, Pre-Screening, Virtual Office, and emergency support.

Compare the PATLive Receptionist to our other services.




*Ingenio® Pay-Per-Call is a registered trademark of Ingenio, Inc. Google™ is a trademark of Google, Inc. Reference to the services of Igenio® and Google™ does not imply endorsement of PATLive by either company.

Live Receptionist
$99.95 Sign up
FREE sign up for a limited time!
$89.95 monthly service charge
$1.00 per live minute
5.9¢ per automated minute

No contracts or hidden fees.
Average live call is 2 minutes.