Auto Attendant - Virtual PBX

Improve your image by having one centralized number that keeps your business running smoothly without squandering staff time. Add a directory list to empower callers when you give them the choice to transfer to the correct location, receive faxes at their convenience, and speak to a Live Receptionist for assistance. PATLive's Auto Attendant is ideal for small to medium-sized businesses and cell phone use. This wireless office accommodates all your employee or office extensions. Each person has a separate extension, there is a directory option to locate employees, and you only need one number. It's that simple.

Customizable Menus - Your business is unique. Use customizable menu options to set the IVR system to fit your business model. Options include caller routing, information-only message, online fax service, extension directory, and Receptionist services.

Easy to Use - There is no additional equipment to buy, install, or maintain. The online interface allows you to update your system when you want.

Small-Business Friendly - Customers locate employees, whether employees use cell phones or landlines. Employees avoid sharing personal cell phone numbers while employers remain in control of the number and the customer base. Streamline your business calls with PATLive's Auto Attendant, a Virtual PBX for your wireless office. Each extension can be fully customized.

Live Receptionist - Provide the option to speak with a friendly, knowledgeable representative with PATLive's live answering service. Live Receptionists take orders and messages, make reservations, answer FAQ, direct callers, and offer e-commerce support for your site. Even a small organization can sound Fortune 500.

Online Voicemail - Voicemail is included for your organization, as well as for every employee in your business. Messages can be checked online and can even be sent to email.

Time-Saving Features - Record answers to commonly asked questions. Instead of constantly repeating driving directions, office hours, or seminar dates, just record an Information Message and be free for other tasks.

Interactive Reports - See call length, how many calls were made, and average call length with customized reports. Our service even integrates with Google Analytics, which allows you to track all of your offline and online ads and compare results.



Improve Your Image - Make your business sound more impressive, advertise multiple products or services, integrate all offices and locations, and select from a variety of extension options.

Virtual Fax - Are you wasting time standing at a fax machine? Our online fax service lets you provide documents at your customers' convenience while saving you time and money.

Have a home office that needs only a few extensions? See if PATLive Messaging Executive is the right choice for you.

Custom IVR - The PATLive Auto Attendant allows callers to select from 10 main menu options plus up to 1,000 employee extensions. If you need additional selections, our Custom IVR service might be your answer.

Compare the PATLive Auto Attendant to our other services.




Features include:
  • Local or toll-free number
  • Unlimited extensions
  • Directory List
  • Customizable menus
  • Caller Identification
  • Time and date stamp
  • Caller Routing
  • Fax On Demand
  • Voice and fax messages
  • Messages forwarded to email
  • Online access management
  • No contracts or commitments

"As a small business operation, we do not have the manpower to handle an influx of calls. PATLive sustains our professional appearance, offers valuable information to callers, and even handles our faxes. Their customer service is friendly, prompt, and always above and beyond my expectations."

-- Byron Tobias, CEO
Luxury Custom Wheels, LLC