Not every accounting practice can afford to hire a full-time administrator, but could benefit from having a live person answering calls to increase the level of service to customers and prospective clients.
At PATLive, our virtual assistants are professional, friendly and knowledgeable about your business. We perform the same duties -- at a fraction of the cost to add staff.
Our accounting answering services offer:
- Taking messages - We let callers know when you're not available, and that you will get back to them shortly. Then pass along the message to you via email or fax.
- Transferring calls - If a high priority customer or lead calls, we can transfer the call to you directly.
- Entering orders - Our receptionist can take orders over the phone and enter them through your website or order form.
- Scheduling appointments - When we know your schedule, we can take the burden by actually setting appointments for you.
Every practice has their own systems and processes. We get to know your business and work with you to create a script for our receptionists to use when answering your calls. Our agents are highly trained and are located here in the US. They act as a member of your staff to provide the highest level of service to your callers.
To learn more about our services, please visit our Features & Pricing page.
