Voice Recognition and Text-To-Speech Functions
PATLive's technology recognizes callers' voices and also allows the option of voice response or key presses for rapid data collection.
Database Access
Callers can get real-time information when PATLive connects to your databases.
Multiple Language Options
Attract a wide range of customers: set prompts and questions in your language of choice.
Detailed Reporting
Customized reports are available to show number of calls received, length of calls, options chosen, and much more.
Fax on Demand
Fax stored documents. You don't need a fax machine - handle all
fax interactions through your PATLive IVR System.
Telephony-based Locator Services
Customers can find the nearest office to a zip code.
Voice Broadcasting
Send outbound voice broadcasts for emergencies, appointment reminders, and updates.
PATLive Receptionist
Make PATLive's superior customer service part of your IVR: our
Live Receptionist call center is fully integrated with our IVR and can be added on as an option.
Hosted Solutions - Save time, money, and avoid hassle.
- Fast implementation
- Flexible architecture evolves with changing requirements
- No drain on internal resources and infrastructure
- No term commitments
- No large upfront capital investment
- Eliminates stranded investments in hardware/software
- Flexible pay-per-use fee structure
Compare the PATLive Custom IVR to our other services.
